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03/09 Utsav Jain
Product Manager at Gobull Technology Private Limited

Views:159 Applications:58 Rec. Actions:Recruiter Actions:5

Gobull Technology - Executive - Customer Service Operations (0-5 yrs)

Delhi NCR Job Code: 127964

Job Responsibilities:

- Resolve Customer queries and deliver the best resolution to our customers via Email & Calling.

- Responsible for handling the Withdrawal Operations & Product Operations in the given TAT.

- In-bound and Out-bound Calling & Emailing.

- Treat Customers in a courteous, respectful, and professional manner.

- Understand the Product in and out to be able to resolve queries with high efficiency.

 Suggest changes to the current guidelines and processes to serve the Customers better.

- Create Reports for the Withdrawal and Product Operations.

Requirements:

- 0-1 years of experience in the Calling, Emailing, and other Customer Operations.

- Candidates must have fluency in Telugu, Hindi & English. Candidates with additional knowledge of Kannada, Tamil, or Malayalam will be preferred.

- Experience in Real Money Games will be an advantage.

- Basic knowledge of MS-Excel or other reporting tools. 

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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