GM Infinite - Executive - Telesales (2-4 yrs)
You Will :
- Make outgoing calls to potential customers to schedule high quality leads for Sales.
- Identify customers needs, clarify information, research every issue, and provide Solutions and/or alternatives.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner if necessary.
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating Procedures.
- Meet personal/team qualitative and quantitative targets.
- Possess strong knowledge of Livspace services to identify customer needs when qualifying them.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
- Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport.
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