Head Human Resources at Glocal Bazaar
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GlocalBazaar - Key Account Lead (0-1 yrs)
The main objective of the Key Account Lead is to manage end-to-end e-commerce business of the respective category through the implementation of appropriate consulting approaches and unique marketing/promotional strategies. The Key Accounts Lead represents the entire range of company solutions to the assigned consumers (MSMEs).
Roles and Responsibilities
Vendor Acquisition:
- Shall be responsible for vendor/seller on-boarding on our platform
- To cater to specific business verticals of micro, small, medium enterprises(MSMEs).
- Guide the sellers/vendors on the benefits of registering on our e-commerce platform.
Opportunity Identification:
- The Key Account Lead is also responsible for the generation of business in the assigned accounts as well as the attainment of new accounts for the business
Vendor Account Management:
- Rapport building, Catalog Management and Content Management
- Communicating with the vendors through calls and e-mails
- Ensure good account health by coordinating with the Seller Acquisition team
- Upgrade Sellers on our marketplace so that sellers find their prospect buyers
- Follow-ups with Vendors to ensure smooth running of their store
Strategy:
- The Key Account Lead also plays a major strategic role by implementing sales strategies that lead to high consumer satisfaction, hence, building awareness and credibility with the key clients.
Interpersonal Skills:
- The Key Account Lead must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under stress and uncertainty.
Report Management:
Maintain daily, weekly and monthly MIS for reporting and analysis
Target Achievement
Achieve daily, weekly and monthly business targets
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