HR at Global Shiksha Pvt. Ltd.
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Global Shiksha - Manager - Telesales (4-10 yrs)
Tele Sales Manager
About the Company:
- GlobalShiksha is an Accel Partners funded company. We provide supplementary education products from LKG to class 12th. Our target segment is parents of India.
- We also have an app called educhat which tried to bring parents and teachers together. Our customer base is more than 3 lakh parents and counting. We are looking for self-motivated and energetic sales manager who can help us to grow.
Responsibilities:
1. Achieve growth and hit sales targets by successfully managing the tele-sales team
2. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
3. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
4. Should be well aware of metrics measurement, performance measurement, driving the team to meet the targets.
5. Optimising the entire sales process.
6. Should build and manage delivery team and ensuring targets are met.
7. Manage the sales teams, operations and resources to deliver profitable growth.
8. Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives.
9. Manage customer expectations and contribute to a high level of customer satisfaction.
Requirements:
1. Consistently meeting or exceeding targets.
2. Must have proven track record of telesales and team handling of 50 members or more.
3. Should be able to hire, train and get the performance from the team.
4. Should have experience of B2C sales.
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