HR at Global Shiksha Pvt. Ltd.
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Global Shiksha - Customer Support Role (1-3 yrs)
Customer Support
Job description :
- We, at Global Shiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The Global Shiksha team of 150+ people works out of offices in Bengaluru. We are backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, Global Shiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring Recruitment Executive who can take of hiring and team building.
Responsibilities Of Candidates Include :
- We are hiring Sales & Customer Support Executive to offer personalized products to our customers.
- Help them select the right cosmetics products according to their Face, Body and Hair Condition.
- Solve customer queries.
Requirement :
- 2+ years of Customer Success related experience in a B2C/product based company Bachelor's degree in English and/or psychology is preferred.
- Ability to multitask, prioritize and manage time effectively .Proficient computer skills and with MS Office suites.
- Customer orientation, Outstanding communication skills, both verbal and written, and ability to speak English & Hindi language
- Phenomenal telephone etiquette, great writing skills, and amazing negotiation skills are essential for this position.
- Female Candidates preferred
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