Position : Customer Support Executive

Experience : 1 to 3 Years

Location : Hyderabad

Compensation : Industry standards

Education : Any (Preferably Degree with English Specialization)

PG - Any

Industry Type : BPO, ITES

Functional Area : Insurance

Company Profile :

- Global Benefits Group is the largest independent, fully integrated provider of international benefits in the world. In 2010, GBG celebrated its 30th year of serving the needs of expatriates, third-country nationals and local nationals.

- Because of our unique underwriting platform, GBG can offer a multitude of insurance products - including health, life, income replacement and special risks - to individuals, groups as small as 5, and large groups of any size anywhere in the world.

- As globalization of the world's economy has continued to accelerate, GBG has developed customized products that are desperately needed by international and multinational companies.

- Thus, our Mission is simple: To deliver customer-oriented insurance and financial services products to the international community supported by a concrete commitment to customer service.

- GBG has full-service administrative offices in Southern California (Corporate Headquarters); Belgrade, Serbia; Hyderabad, India; London, England; Manila, Philippines; Quito, Ecuador; Shanghai, China; Singapore; and Vienna, Austria. In addition, GBG has local field representation in Brazil, Dubai, El Salvador, Ethiopia, Philippines, South Korea, Thailand, The Netherlands, United Kingdom and Venezuela.

- GBG business is generally issued via GBG Insurance Limited, an offshore captive domiciled in Guernsey, Channel Islands. All business is reinsured by a world-class panel; when required by specific regulation, business is issued by locally domiciled insurance companies.

Job Profile :

- Responding to customer query over emails

- Calling Providers for information as and when required

- Working on reports

- Updating member and provider records

Candidate Profile- :

- Excellent written and verbal communication skills(English)

- Good knowledge MS office(MS Word, Excel)

- Should have very good experience in international email process and AR calling (US Healthcare).

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