HR - Trainee at Ginger Webs Pvt Ltd
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Ginger Webs - Senior Executive - Customer Renewals/Sales (1-3 yrs)
- We are looking for the Sr. Executive- Customer Renewals ( Sales)
Please find the job description :
Please check the below mentioned KRA's and KPI's for CRM :
- Take prospects from initial contact phase to qualified phase over the phone.
- Present product solutions virtually or Physically .
- Generate revenue by prospect renewal and converting them to sales.
- Meet and exceed pipeline contribution goals.
- Respond quickly to assigned accounts.
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management (CRM) system.
- Willing to maintain customer satisfaction Score and Customer retention.
- Willing to provide first contact resolution.
Requirements :
- Any Graduate / Post Graduate / MBA (marketing).
- 1-3 years of experience in Inside Sales / Outbound Sales / Tele-Sales / Educational Sales.
- Candidates should have knowledge in the Education sector .
- Excellent written and spoken English & can speak Hindi.
- Good negotiation and pitching skills required.
- Passion to work in a fast-paced start-up.
- Multi-disciplinary, continuous learning mind-set.
- Customer focus with a good convincing ability and confident personality.
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