Talent Acquisition Executive at Get My Parking
Views:159 Applications:70 Rec. Actions:Recruiter Actions:5
Get My Parking - Manager - Customer Success (1-10 yrs)
- Serve as the lead point of contact for all customer account management matters.
- Acting as the main point of contact between clients' and internal teams.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions
Requirements :
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Good experience with CRM software and MS Office (particularly MS Excel).
- Proficient in making Presentations
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.