Looking for highly enthusiastic and energetic Professionals to handle our customers.

These individuals will not just be a power bank but a face of the organization which can always give our customers an enriching experience through their positive and proactive approach.

Roles & Responsibilities:

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.

- Opens customer accounts by recording account information.

- Maintains customer records by updating account information.

- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- Recommends potential products or services to management by collecting customer information and analyzing customer needs.

- Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Skills Required:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information, Multi-tasking

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.