Job Description:

A Leading logistics domain in Powarkheda requires General Manager - Marketing .

Job Purpose

The Marketing Manager will be accountable to plan, organize, direct, control and evaluate the sales and marketing activities for the company. Responsibilities include the development and implementation of both a short and long-term warehousing, rail and road transportation and total logistics solutions marketing and sales plan.

Responsibilities:

Key Accountability

A. Execute the sales and marketing plan for the company

Look after end-to-end process of finding the right customers, with the right solution for their logistics and warehousing needs, at the right price point. Must understand and negotiate a pricing structure and service-level agreement that will increase the company's capabilities and EBITDA.

B. Manage operational activities associated with sales and marketing

Act as prime liaison between the client and the company for both new and existing accounts. Understand and interpret client needs and be able to communicate to all stakeholders. Monitor key performance indicators, translate clients- requirements, develop startegies, monitor and predict trends.

C. Provide and maintain good customer service and solve problems

In order to build a solid pipeline of repeat and new business, ensure that customers are highly regarded and receive exceptional service during the warehousing and transport process. Address problems with the customer face to face as well as on the phone or by email.

D. Perform administrative activities associated with sales and marketing

Perform all account administration associated with the marketing and selling function. This would include responding to requests for quotation and performing appropriate due diligence and background checks of potential clients. Also included would be after-sales administration activities, such as pipeline and key performance indicator reporting.

Tasks and Duties:

- Market and sell warehousing, rail and road transportation services and the full bouquet of integrated logistics packages and specialized services to meet client needs and to maximize warehouse/rail siding occupancy.

- Plan, organize, direct, control and evaluate the budget and activities associated with sales and marketing.

- Develop, implement and evaluate sales and marketing policies, procedures and strategies

- Identify opportunities through market research and networking, and develop a marketing approach tailored to meet the needs of the client

- Establish key performance indicators for the sales and marketing role and monitor/report

- Develop and maintain sales and marketing materials.

- Develop pricing strategies and negotiate price and service levels with customers

- Lead the initiation and negotiation of contractual agreements with customers to manage product storage and distribution.

- Liaise between the company and the client to resolve customer complaints

- Prepare budgetary forecasts and monitor as appropriate.

- Review operational records and reports to project sales and determine profitability.

- Represent and promote the company at promotional events, such as trade shows and association meetings.

- Continuously monitor effectiveness of the warehouse/rail operations strategies aimed at efficiency, thereby reducing operating costs

- Develop constructive and cooperative working relationships, both directly and cross functionally.

- Coordinate with the operations to ensure customer satisfaction as well as development of capabilites.

Skills:

- Graduate degree in business administration and/or marketing or in a discipline related to logistics management

- 15 years of experience in Shipping and transportation logistics sales and marketing.

- Should have working experience in ICD/CFS. Knowledge of EXIM Operations.

- 5 years of experience in warehouse and freight logistics operations.

Industry Preference: Logistics

Relevant Experience: 15 years

Job Location: Powarkheda

Working Days: 6 days

Reporting to: Manager

Department: Logistics

Education: MBA

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