General Manager Export Sales & Marketing

Designation : General Manager - Export Sales & Marketing

Experience : 12 Plus years in Transformer Oil, White Oil & LLP HLP

Qualification : B.Sc. Chemistry /PG in Marketing

Required Industry Background : Petrochemical

Business Development :

- Formulating business plan for development and growth of the organization

- Steering entire business directions, ensuring profitability in line with organizational objectives

- Acquiring and developing new clients and negotiating with them for securing profitable business

- Negotiate and close deals or contracts with customers and provide operational guidance and support to the relevant functional departments to ensure implementation

Sales & Marketing :

- Exploring business potential opportunities & clientele to secure profitable business goals and managing the frontline sales team

- Conducting competitor analysis by keeping a close view of market trends to achieve metrics

- Continuously increase market intelligence and update customer and competitor data and apply the overall sales process, aiming to meet or exceed sales targets

Customer Relationship Management :

- Managing customer centric operation and ensuring customer satisfaction by achieving delivery timelines and service quality norms

- Interface with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business

Strategic Planning :

- Sales planning, controlling and prioritizing production in conjunction with plant.

- In charge of customer inspections, approvals with various bodies

- Interfacing with clients for suggesting the mist viable product range and cultivating relations with them for suggesting the most viable product range and cultivating relations with them for securing repeat business

- Providing service to clients, entailing provision of fastest solutions to customer concerns so as to enhance their satisfaction levels.

- Provide accurate sales forecast, supporting efficient planning of products and services

KRA :

1. Increase in Sales ( Figures)

2. Increase in Sales ( Volume)

3. Average realization acquired ( per KL)

4. No of Customers increased from the existing -

5. No of Days outstanding (in his region)

6. Customer Satisfaction Survey (Average % should be above 90%)

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