HR at Gandhi Automations Pvt Ltd.
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Gandhi Automation - After Sales Support/Customer Care Role (3-10 yrs)
We have urgent opening for the Sr. Executive /Assistant Manager/ Deputy Manager in Department "Customer care" at Gandhi Automations Pvt Ltd.
Interview and Job Location : Malad (West)
Position : Customer Care/After Sales Support
CTC open for right candidate.
Job description:
- Receiving & understanding Customer's complaint
- Coordinating with Operations team for attending timely complaint and rectification
- Coordinating with the client for spares & Annual Maintenance Contract and collection thereof
- MIS report submission to management
- Root cause analysis in case of repeated complaints
Qualities required:
- Excellent communication skills
- Convincing and persuasion
- Computer proficiency in MS- Excel, Word, Outlook.
Company details :
Since 1996 Gandhi Automations Pvt. Ltd has held a lead position in importing, manufacturing, distributing and installing Entrance Automation Systems and Loading Bay Equipment that are problem free and easy to operate.
You can also visit our website - http://www.geapl.co.in for more details regarding our product.
Hemlata Kumbhar
HR Department
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