Position Title : Head Online Sales

Department : Online Sales

Main Responsibility :

Business Delivery :

- Conceptualize the online business strategy and execute business plan

- Achieve plan outcomes on Revenue, Expenses and Quality

- Develop and build the Online business case for introduction of new online products

- Managing day to day business and driving sales for Online Sales Channel while working with co-departments to ensure a seamless customer service

Business Development :

- Tie up with Web Aggregators, Brokers and Other Partners for augmenting sales

- Devise & launch performance based (ROI) campaigns to drive sales volume

- Leverage captive customer segments (Future Retail, X-Sell, Non-Life, Worksite)

- Work closely with the marketing team to conceptualize and implement effective marketing campaigns to drive traffic for online sales

- Contribute to the development of content to drive traffic

Customer Experience :

- Design the front-end and back-end interface for a differentiated customer experience

- Ensure benchmark TATs and NPS

- Stay abreast with trends in digital and bring global best practices to work

Qualification and Experience Requirement :

Education : Post graduate in management

Experience :

Requirements :

- Proven e-commerce experience of handling e-sales / digital sales preferably for an insurance company

- Experience in project of setting up the back-end / front-end, launch will be of advantage

- Overall experience in sales & distribution - more than 8 years

- Project management skills

- Good understanding of backend operations, call center processes etc

- Experience in managing P&L

- Post graduate in management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.