Client Service Manager

Do you love looking after needs of clients, and take pride in your attention to detail? If your answer is yes then we may have the perfect job for you! We are looking for a Client Service Manager to join our Fullscoop Family.

Must Have : Effective communication skills, creativity for branding, good command over English vocabulary

Responsibilities:

1. Manage Posts, budgets and client expectations.

2. Anticipate and make recommendations for client needs.

3. Be exceptionally responsive to all client requests.

4. Understanding the client's needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.

5. Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.

6. Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology.

7. Provide Excellent customer service with a positive attitude to every client, on every occasion.

8. Receive, coordinate & assign existing customer requests through Support Desk.

9. Creating project dockets including budgets, timelines, creative briefs, project folders Quality assurance including proof reading and ensuring that all work presented to our clients meets their specifications and brand mandates o Managing budgets and timelines.

10. Generating and presenting change orders

11. Providing clients with timely updates and status

12. Updating all Calendars & reports for the month.

Job Types: Full-time, Internship

Salary: - 10,000.00 to - 20,000.00 /month

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