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16/05 Vaishali
Executive HR at FuelBuddy

Views:272 Applications:66 Rec. Actions:Recruiter Actions:9

FuelBuddy - Key Account Manager - Enterprise Sales (2-7 yrs)

Gurgaon/Gurugram Job Code: 326022

Overview:

As a Key Account Manager, you will play a pivotal role in nurturing and expanding relationships with our key clients. You will be responsible for managing a portfolio of high-value accounts, ensuring client satisfaction, and driving revenue growth. Your strategic insights and excellent communication skills will be essential in understanding client needs, identifying opportunities, and delivering tailored solutions.

Responsibilities :

Client Relationship Management:

- Build and maintain strong, long-lasting relationships with key clients.

- Serve as the primary point of contact for all account-related matters.

- Understand client objectives, challenges, and preferences to anticipate needs and provide proactive support.

Account Growth and Retention:

- Develop account growth strategies and action plans to expand business opportunities.

- Identify upsell and cross-sell opportunities within existing accounts.

- Monitor account health and take proactive measures to mitigate risks and ensure retention.

Strategic Planning:

- Collaborate with internal teams to develop comprehensive account plans aligned with client objectives.

- Analyze market trends, competitor activities, and industry developments to identify growth opportunities.

- Provide strategic recommendations to clients based on industry insights and best practices.

Solution Delivery :

- Work closely with the sales and product teams to understand product offerings and tailor solutions to meet client needs.

- Coordinate with cross-functional teams to ensure seamless delivery of products and services.

- Serve as a trusted advisor to clients, offering strategic guidance and innovative solutions.

Performance Tracking and Reporting:

- Monitor key performance indicators (KPIs) and metrics to track account performance.

- Prepare regular reports and presentations to communicate progress, achievements, and areas for improvement.

- Conduct periodic business reviews with clients to assess satisfaction levels and identify opportunities for improvement.

Qualifications:

- Bachelor's degree in business administration, marketing, or a related field. MBA preferred.

- Four years of demonstrated success in key account management or sales roles, preferably in a B2B environment.

- Strong interpersonal skills with the ability to build rapport and communicate effectively with clients at all levels.

- Strategic mindset with the ability to analyze data, identify trends, and develop actionable insights.

- Excellent negotiation and persuasion skills with a track record of achieving sales targets.

- Self-motivated with a proactive approach to problem-solving and decision-making.

- Proficiency in CRM software and Microsoft Office Suite.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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