Roles and Responsibilities

1) Should be able to manage all functions, staff, and daily operations of a local branch; develops sales plans to ensure that branch sales and service goals are fully achieved. ..

Organizational Role

1) Should be able to provide functional, technical or process leadership. The organization will depend on this person's management of multiple teams.

2) He would be responsible for high complexity and ambiguity. As such,

Branch Manager Job Responsibilities

1) Manages day-to-day operations and activities to ensure operational integrity and compliance with all branch policies and procedures.

2) Provides personnel management, coaching, and supervision of branch staff.

3) Leads in maximizing branch revenues, sales, and customer satisfaction as well as minimizing operating loss.

1) Meeting with Corporate, Banks & Travel agents for procuring new business.

2) To ensure tie-up with Business relationship delivers profitability to the Branch/Company.

3) To build up and maintain good relations with corporate customers, Banks, FFMC- - s, Franchisees and Travel agents.

4) To cross sell other products like Travel Insurance, Travels cards etc.

5) To ensure/collect the payment from the customer within the approved credit days.

6) Preparing daily call reports of meeting with clients.

7) To attend to customers queries/complaints and to resolve the same in co-ordination with the concerned person.

8) To ensure that all the KYC document of the Business Relationship are collected as per the RBI/ Company AML Guidelines.

9) To prepare Credit Approval request and obtain approval where credit has to be given to the customers.

10) Cross Selling of third part products like Travel Insurance to retail and corporate clients

Skills -Branch handling, team leader, business development

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