HR Recruiter at Tekpillar Services Private Limited
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Front Line Manager - Sales & Customer Support (2-4 yrs)
Responsibilities Of The Candidates Include:
- Manage A Team Of Individuals Working On Telesales/Customer Support
- Resolve Customer Complaints Brought To Your Attention
- Create Policies And Procedures
- Plan The Training And Standardization Of Service Delivery
- Manage Inbound And Outbound Customer Calls In A Timely Manner
- Identify Customers- Needs And Wants, Clarifying Information Whenever Possible
- Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team
- Gain Comprehensive Product Knowledge To Enhance Customer Support
- Maintain A Pleasant Working Environment For Your Team
Candidate Requirements:
- Experience: 2+ Years In Sales And Marketing
- CTC: Up To 4.00 LPA + Incentive + Performance Bonus + Others Benefits
- Job Type: Full Time-On Roll
- Age: 21 To 38 Years
- Education: Any Graduation
- Candidate: Local Candidate
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