Senior HR- Recruitment at Freshtohome
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FreshtoHome - Customer Support Role (1-2 yrs)
Custome Support (Work From Home)
Responsibilities and Duties:
- As a customer service representative you will have to effectively manage large volume of incoming calls & emails.
- Will have to be a people friendly person.
- Good communication and understanding of local language to take up orders, complaints and queries.
- Good verbal and written skills to answer to emails regarding- refund, registration, complaints or want to sell with us.
- Should be multilingual.
- Customer service experience would be a plus.
Qualification: Any graduation
About the Company:
-Freshtohome (www.freshtohome.com or FTH for short), is India's first and largest e-commerce venture for fresh fish and meat with over 4 Lakh happy customers and dealing with over 6 tons of produce per day.
-The venture is headed by CEO - Shan Kadavil, a consumer internet veteran and former India head for Zynga. Shan and team are on the mission of creating India's trusted destination for fresh, chemical free food produce by connecting the farmers & fishermen directly and digitally with the consumers using disruptive technology.
- FTH's growth has been fast, so much so that, Rajan Anandan, Asia CEO for Google mentioned in the Times of India that FTH is the fastest in Indian e-commerce industry to grow from 0 to $5M revenue. We are also expanding rapidly to other cities in India and the middle east in the very near future.
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