Frendy - Retail Sales Role (1-5 yrs)
- Greet and direct customers as per assigned area to generate the customers need
- Provide accurate information (e.g. product features, pricing, quality and availability
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Manage returns of merchandise with valid reason
- Coordinate with the Retail Sales Team Leader to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Team Leader
- Stay up-to-date with new products on daily basis.
- Achieve daily & monthly sales target with reporting.
Requirements and skills :
- Education - Any graduation- Bachelor's degree
- Experience - 1- 5 years' experience in Retail/Wholesale Sales of FMCG/Grocery industry is mandatory.
- Understanding of the Retail sales process (B2B,B2C) & FMCG Business & Retail Wholesales.
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking and logistic procedures
- Basic communication skills, capable of building trusting relationships, smartly presented, ready to work under pressure to meet sales target
- Ability to perform in fast-paced environments
- Flexibility to work various shifts and ready to relocate onsite location as per assigned.
- You should have your own 2-wheeler for travel purpose.
