Assistant Manager at Freakins
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Freakins - Executive - Customer Service (1-3 yrs)
Hyper Growth Fashion Brand :: Freakins :: Job Opportunity :: Customer Service Executive required
Years of Experience - 1 to 3 years
Office Location - Mumbai (Khar West)
Only women candidates preferred
Responsibilities :
- Providing customer support through social media channels - including social media posts and direct messages
- Conduct outbound calls to gather customer feedback & analyze insights
- Collaborate with teams for improvements
- Utilize Excel for data organization
- Effectively communicate findings.
Requirements :
- Experience in customer service preferred
- Strong empathy
- Proficiency in Excel
- Excellent communication skills
- Detail-oriented
- Fluency in English and Hindi.
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