HR at Franchise Alpha
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Franchise Alpha - Tele-Marketing Role (1-5 yrs)
Are you good at talking to people? We're looking for a Telemarketer to join our team and help us reach our goals. In this role, you'll make marketing calls and build strong relationships with customers.
What We Need:
- Great at talking to people
- Friendly and good at answering customer questions
- Comfortable talking about our products and services over the phone
- Willing to help the company grow by finding new customers
Your Tasks:
- Call potential and current customers to tell them about our products or services.
- Answer questions from customers and give them information.
- Find out what customers need and do conference calls and fixed meetings.
- Work with the sales team by passing on good leads.
- Keep our customer database updated.
- Process orders quickly and correctly.
- Handle customer complaints to keep our company's good reputation.
- Work hard to meet your sales goals and set up future sales.
- Keep detailed records of your calls and sales.
What We're Looking For:
- Experience in telemarketing or customer service
- A history of meeting target goals, especially over the phone
- Good at using computers and phone systems
- Able to learn about our products and explain them to customers
- Speak English and one or more of these languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati
- Friendly and able to stay calm when facing rejection
- Good at negotiating and solving customer problems
Work Schedule:
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 7:00 PM
Monthly Targets:
108 conference calls per month
36 meetings per month
If you're ready to help us achieve our goals and grow with us, apply for the Telemarketer position at Franchise Alpha. Join us and help shape our success!
