Account Management Intern

Job Purpose :

The Junior Account Executive is responsible for FoxyMoron maintaining a leadership position in the market by contributing to:

- Success of a set of assigned client accounts, leading to account renewals and up-sells

- Smooth inter-department collaboration through timely, accurate and complete dispensing and collection of information

Role Responsibilities & Deliverables :

1. Communication & Coordination :

- Daily communication with clients to provide updates and collect feedback

- Timely and proactive response to client emails

- Coordinate with functional teams to ensure timely, accurate and complete delivery of client work

- Document minutes of all meetings (where present)

2. Account Management :

- Brainstorm with relevant teams for client pitches and execution of briefs

- Accurate referencing and industry bench-marking

- Post updates on social media platforms

- Create weekly JSRs

- Manage client logistics & incentives

- Competitor analysis to identify process improvements and new potential offerings

3. Reports :

- Collate data and inputs from functional teams for the purpose of social media and brand analysis report creation

- Create reports for social media and brand analysis

Core Competencies :

1. Customer Focus :

- Inside out knowledge of client business

- Timely resolution of client escalations / feedback

2. Platform Knowledge :

- Broad understanding / working knowledge across a broad range of service lines

- Competency on MS office products (Word, Excel, Power Point)

3. Planning & Organizing :

- Tactfully prioritise tasks across brands

- Deliver quality work within deadlines

- Keen eye for detail

4. Communication :

- Excellent written and verbal skills

- Ability to sell work and ideas, and respond positively to feedback

Desired Qualifications & Experience :

1. UG - Any Graduate - Any Specialization OR PG - Any PG Course - Any Specialization; Post Graduation Not Mandatory.

2. Candidates with 0-2 years of work experience can apply. Prior experience in Client Servicing and Account Management will be preferred

3. Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.