Fleetx - International Inside Sales Role (2-5 yrs)
About fleetx.io:
www.fleetx.io
Launched in July, 2017 in Gurgaon, India by IIT, NIT and Purdue university graduates having 10+ years of technology, operations and startup experience in companies like Google, Oracle, Accenture, ixigo, trulymadly etc. fleetx.io is India's first complete fleet management platform with a vision of building an intelligent fleet management platform to digitalise fleet and logistics operations and improve the performance of fleets. Fleetx.io is backed by well known early stage VC and renowned angel investors.
Responsibilities :
- Contact potential or existing customers to inform them about the product or service.
- Build and maintains customer relationships.
- Understanding customers' needs and identifying sales opportunities. Explaining and demonstrating features of products and services.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Researching and qualifying new leads.
- Ask questions to understand customer requirements and close sales.
- Responsible for customer follow-ups.
- Direct prospects to the field sales team when needed.
- Handle grievances to preserve the company's reputation.
- Go the - extra mile- to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Requirements :
- Excellent communication skills (written and verbal)
- Good knowledge of sales
- Prior experience in International Sales in Telematics/IOT/Fleet Management or Logistics companies.
- Proficiency in Microsoft Office and CRM software.
- Previous experience in an outbound call center or a related sales position preferred.
- Flexibility to adapt to deadlines, changing schedules, priorities, and unpredictable events within a fast-paced manufacturing environment
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
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