FitMeIn - Account Manager (2-5 yrs)
- In this role, you are the face of FitMeIn Wellness@Work to both our corporate clients & our network wellness coaches/professionals. You confidently communicate the FitMeIn Wellness@Work value proposition, explain the usefulness of our services and effectively troubleshoot community issues.
- You understand the requirements of the client and deliver basis set goals. You also escalate bugs and communicate pain points and feature requests through the appropriate channels.
- This role provides the opportunity to learn the ins-and-outs of FitMeIn Wellness@Work and the fitness/wellness industry, develop client management skills and cultivate relationships with select clients & partners.
- The ideal candidate will leverage their outstanding communication skills and impeccable attention to detail to connect with clients & partners and foster long-lasting relationships.
- This is a role for those who have an interest in working with small business owners and are looking to build a career in Account Management and Client Services.
Responsibilities:
- Respond to a high volume of emails (and limited phone calls) and prioritize them based on client level and urgency.
- Leverage negotiation and persuasion skills to keep corporate & wellness coaches on the platform, increase product adoption, and engage in custom negotiations.
- Assist with resolving transactional issues and completing ad-hoc projects.
- Deliver outstanding service to our corporate clients, fitness partners and gyms.
Requirements:
- A detail-oriented approach to executing tasks and an ability to manage multiple projects at once.
- A team player and comfortable with an ever-changing startup environment.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.