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24/01 Deepika
HR at FitMeIn & Jivine

Views:238 Applications:72 Rec. Actions:Recruiter Actions:13

FitMeIn - Account Manager (2-5 yrs)

Delhi Job Code: 60824

- In this role, you are the face of FitMeIn Wellness@Work to both our corporate clients & our network wellness coaches/professionals. You confidently communicate the FitMeIn Wellness@Work value proposition, explain the usefulness of our services and effectively troubleshoot community issues.

- You understand the requirements of the client and deliver basis set goals. You also escalate bugs and communicate pain points and feature requests through the appropriate channels.

- This role provides the opportunity to learn the ins-and-outs of FitMeIn Wellness@Work and the fitness/wellness industry, develop client management skills and cultivate relationships with select clients & partners.

- The ideal candidate will leverage their outstanding communication skills and impeccable attention to detail to connect with clients & partners and foster long-lasting relationships.

- This is a role for those who have an interest in working with small business owners and are looking to build a career in Account Management and Client Services.

Responsibilities:

- Respond to a high volume of emails (and limited phone calls) and prioritize them based on client level and urgency.

- Leverage negotiation and persuasion skills to keep corporate & wellness coaches on the platform, increase product adoption, and engage in custom negotiations.

- Assist with resolving transactional issues and completing ad-hoc projects.

- Deliver outstanding service to our corporate clients, fitness partners and gyms.

Requirements:

- A detail-oriented approach to executing tasks and an ability to manage multiple projects at once.

- A team player and comfortable with an ever-changing startup environment.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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