Consultant at Axcess Consultancy
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FIT Specialist - International & Domestic (2-4 yrs)
Mention the roles & responsibilities of the jobholder.
1. Overseeing the entire store operations & keeping up with target sale.
2. Be the point of contact between Franchisee & C&K
3. Timely MIS and Report generation
4. Achieve seasonal deal targets
5. Providing maximum customer satisfaction by closely interacting customers to understand their requirements.
6. Ensure complaint resolution within specified time frame.
7. store appearance & cleanliness
8. Recruitment and training of Franchisee staff
9. Relationship management with customers and key accounts.
10. All major sales promotions to be highlighted at the store
Principal Accountabilities :
1. Overseeing store operations & sales
2. Timely MIS and Report generation
3. Relationship management
4) Competencies
Functional :
- Experience of selling products i.e Group and FIT Packages (International & Domestic).
- Knowledge about the company's products
- Linguistic exp : Hindi, English, local language and other regional languages
Behavioural :
- Communicates effectively
- Interpersonal skills
- Relationship management
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