Job brief :

We are looking for a talented, competitive, motivated and well-spoken Inside Sales Representative that thrives in a quick sales cycle environment to join our sales team. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener.

Responsibilities :

- Communicating with customers, making outbound calls to potential customers, and following up on leads.

- Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.

- Assist in creating RFP responses to potential clients.

- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

- Handle inbound, unsolicited prospect calls and convert into sales.

- Give product demos and emphasize product features and benefits.

- Generates revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.

- Develops sales opportunities by researching and identifying potential accounts, soliciting new account, identifying key players, generating interest, building rapport, providing technical information and explanations, and preparing quotations.

- Closes new accounts by answering telephone and e-mail inquiries and verifying and entering information.

- Gives product demos and explains technical features.

- Maintains communication equipment by troubleshooting, reporting, and tracking problems

- Researching potential leads from business directories, web searches, or digital resources

- Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.

- Tracking weekly, monthly, and quarterly performance and sales metrics

Requirements :

- Strong computer skills, including Microsoft Office Suite and Salesforce.com or similar CRM experience preferred

- Master's or Bachelor's degree in Computer Science, Marketing, promotions, advertising sales, or business administration or an acceptable combination of education and experience.

- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management

- Strong knowledge of sales principles, methods, practices, and techniques.

- 1.5 to 3 years of industry sales experience preferred

- Possesses an energetic, outgoing, and friendly demeanor

- Eager to expand company with new sales, clients, and territories

- Able to multitask, prioritize, and manage time efficiently

- Previous experience in outbound call center, inside sales experience, or related sales experience preferred

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