Firstcry.com - Executive - Retail Sales (0-6 yrs)
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
Project Description : (Project on which the new hire will work) : CRO at Firstcry.
Roles and responsibilities :
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Stay up-to-date with new products/services
