Firstcry.com - Customer Sales Executive/Store Executive (1-2 yrs)
Customer Sales Executive (Store Executive)
- Firstcry.com, is a leading E-commerce company having its presence in India and abroad. The company was launched in 2010 by Supam Maheshwari and Amitava Saha, and has over 400 physical stores in India. It specializes in the Babies and Kids space and sells Fashion, Babygear, Toys and more both online and offline. It has more than 200,000 unique products, around 6000 brands. It also roped in Bollywood's legend Amitabh Bachchan as the brand ambassador. Firstcry also acquired Babyoye, a brand owned by Mahindra & Mahindra group.
- Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
- Proven work experience as a Retail Sales Representative or Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Roles and responsibilities :
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Stay up-to-date with new products/services
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
