Finscope - Executive - Customer Service (0-2 yrs)
Soft Skills:
- Ability to effectively communicate his/her thoughts in a well-organized manner
- Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.
- Friendly and upbeat style
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Investigates and takes action to meet customer's needs
- Solves routine problems effectively, gathering the information necessary from the customer
- Applies systematic approach to solving problems
- Professional and positive in interactions with others and is able to establish rapport quickly
- Treats others with courtesy and respect
- Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
