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03/02 Ayushi Katiyar
HR Operation at Filo Edtec

Views:305 Applications:42 Rec. Actions:Recruiter Actions:7

Filo Edtech - Academic Counsellor (1-5 yrs)

Gurgaon/Gurugram Job Code: 196738

- Interact with customers through Calls (Voice Process)


- Focus on achieving targets based on call quality

- Maintains customer records by updating account information in the database.

- Understand the customer's query and identify the customer's need and give the best resolution to the customer.

- Recommend potential products or services to customers by analyzing customer needs.

- Maintain relationships with customers by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.

- Focus on quality of work and documentation of the action as well.

- Be a team player and maintain team spirit, positive energy at work

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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