Expertrons is India's one of the world's largest AI Video bot assisted platforms, focusing on providing a Career Transformation journey, is led by IITB alumni and second-time Ed-Tech entrepreneurs, Jatin Solanki(previously founded StepApp & EduIsFun) and Vivek Gupta (whose previous venture got acquired by a publicly listed company). Through this platform, we are connecting job-seeking aspirants with Industry leaders aka Experts, helping them gain career insights, to settle their career in their desired domains, from elite experts.

Recently Expertrons raised a funding of $2.3 Mn in the Pre Series A round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.

Website: https: //www.expertrons.com/

Expertrons Android App: bit.ly/expertrons

Product Demo Video: https: //bit.ly/ProductDemo_Expertrons

Watch Explainer Video: https://bit.ly/Explainer_Expertrons

Roles and Responsibilities :

1. A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof

2. Strong phone contact handling skills and active listening

3. Build sustainable relationships and trust with customers through open and interactive communication over email and call

4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and retention

5. Escalate unresolved queries to respective departments for accurate redressal

6. Follow communication procedures, guidelines, and policies

7. Appropriate and timely follow-ups wherever required

8. Should have knowledge about Order and Review Management

9. Must have 2+ years experience in handling customer concerns on e-mails

You can apply for the position if you :

1. Are available for full-time in-office employment (Office Location - Andheri, Mumbai)

2. Can work from office: MANDATORY

3. Can join immediately

4. Have a personal laptop

5. Have the relevant skills and interests

6. Female Only

Salary - upto 6LPA

Rewards :

1. Entrepreneurial Exposure

2. Letter of Recommendation

3. Become a part of an elite group of innovators

4. ESOP opportunity based on Interview interaction

5. Grow X to 10X in 3 Yrs

The idea is not to live forever, but to create something that will!

Be a part of our growing team and climb up the ladder of success. So, if you have the expertise, skills, quirks that can help you add value to Expertrons, then apply with us, now!

Let's explore synergies foreseeing 10X+ growth in our converging paths!

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