Director at ZodiaAc Executive Talent Solutions
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Expansion Manager - Service Sales - IT Hardware - Office Automation (7-15 yrs)
Main Responsibilities:
- Responsible for achieving set quotas for Service business that includes Contract Sales and Service Packs and Parts for India.
- Maximize service-attach success of new printer sales and to grow service attach success with existing installed base.
- Engage with Strategic Key Accounts directly to secure Service Contract business.
- Work with the Company's sales teams to grow new and installed base renewal business.
- Achieve targeted attach rates for contracts.
- Work closely with Service Delivery Manager to offer exemplary customer service, and escalate customer concerns or complaints quickly for redressal.
- Work with local service providers and motivate them for Service sales to increase contract sales, Service packs and Parts only pack sales using them as a channel.
- Work with the Marketing team to convert end-users to Product Sales.
- Work with the Regional Director on strategy and program for future growth
- Work cross functionally, including globally with Service Sales Teams in the US and Asia to share and leverage on Best Practices.
Skills and Qualifications:
- University Engineering degree required, MBA desirable
- Comprehensive Industry Knowledge
- Strong Customer-Facing Skills
- Self-motivated
- Globally Minded
- Strong systems experience including CRM like Salesforce
- English language required. Strong written and verbal presentation communication
- 7+ years- in Key Account Sales preferably with an MNC company.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
