HR at Black & White Business Solutions
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Executive - Voice Process/Customer Support (1-4 yrs)
Skill / Responsibility:
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive Communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Keep records of customer interactions and process customer accounts.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
