Executive - Virtual Service Relationship Manager Max Life

Process Name : Max Life Insurance Category - VSRM Silver 

Designation : Executive - Virtual Service Relationship Manager

- VSRM Job Profile VSRM shall provide end to end service solution to customers and will manage the set of listed customers aligned to virtual relationship manager.

- Following come in the scope of work in for VSRMs Introduction calls to assigned customers, Policy Servicing Policy Renewals Pitching new products Data augmentation (Modification, Updating & Ratification)

Pre- Requisites : 

- Must be an Indian Citizen and resident and should be 18 years of Age. 

Qualification : Graduate 

Experience : Min 6 months- customer service experience. 

- Clarity in speech with neutral accent. 

- Should have problem solving attitude. 

- Positive attitude and commitment to grow with the organization

English Communication Level : 

- Good communication skills 

- High comprehension 

- High fluency 

- Very good sentence construction ability 

- Minor grammatical errors acceptable 

- No MTI & pronunciation errors 

- Hindi is a must.

Shift & working window : Fixed shifts 9am to 6pm or 10am to 7pm for male/female - Sundays fixed off for all.

Salaries : INR 14000 monthly CTC.

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