Business Support Manager at Snaphunt Pte. Ltd.
Views:21 Applications:22 Rec. Actions:Recruiter Actions:6
Executive - Telesales - Recruitment Firm (1-4 yrs)
- Attractive Salary & Benefits
- Opportunity within a company with a solid track record of performance
- Flexible working options
- Our client is hiring an onsite Telesales Executive in Noida.
The Job :
- We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive's responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.
- To be successful as a tele sales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing tele sales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Your Responsibilities will include :
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers- purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Ideal Candidate
Skills Required :
- You have at least 1 year experience within a Telesales role, ideally within the the Recruitment Industry industry.
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
