HR at Instant Hire Solutions
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Executive - Telesales - Pharma (1-5 yrs)
Responsibilities
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints
Required skills and qualifications
- Graduation
- Prior experience working as a telesales executive or in a similar role
- Fluency in English
- Adept knowledge of working with MS Office
- Great communication skills, both verbal and written
Preferred skills and qualifications
- Bachelor's degree in communication, marketing, or a similar discipline
- Proven record of meeting sales targets
- Outstanding negotiation and time management skills
