Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Telesales - IT Product (0-2 yrs)
- A role that offers a breadth of learning opportunities
We are hiring for a company that offer Custom Software Development, E-commerce Solutions Development, Web development, Project Recovery, Consulting, and Quality Assurance.
The Job
You will be responsible for :
- Handling inbound and outbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Building the sales funnel generating leads via cold calling, emailing, and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision-makers and understanding their requirements.
- Handing over qualified leads to the sales teams to close the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
Requirements :
- You have at least 1-year experience within a Telesales, Customer Service, or Inside Sales role, ideally within the IT Software industry.
- You have prior experience in dealing with Dealers.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder.
- You are a strong team player who can manage multiple stakeholders.
- You are highly goal-driven and work well in fast-paced environments.
- Freshers having good communication skills are also welcome.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
