Senior Recruiter - HR at Softweb Technologies Pvt Ltd
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Executive - Telesales - IT (2-3 yrs)
Job Responsibility :
- Calling customers and updating them about the company's products, services or new launches
- Addressing any customer queries and complaints
- Questioning customers to understand their requirements and preferences
- Maintaining and updating database with customer information
- Fulfilling the monthly and yearly sales target
- Creating and presenting detailed sales reports
- Directing potential sales leads to the Sales Representatives
- Maintaining a record of day-to-day calls and sales activities
- Assisting the Sales department in planning and implementing effective sales strategies
- Monitoring KPIs and sales achievements
- Analyzing and presenting competitor sales activities
- Keeping up-to-date with the latest industry developments and company offerings
- Assisting in facilitating future sales
- Noting customer requirements or orders and processing the same to the concerned department
Job Requirements :
- Graduate with a minimum of 18 months of total work experience of selling on Phone.
- Telesales experience a must.
- An exposure or awareness about IT products LIKE Mobile app selling or software solution selling would be a definite advantage.
- Demonstrate Fluency in written and spoken English and ability to converse with majority of Indian buyers
- Must be proficient in use of MS Word MS Excel ms Power Point and Internet.
- Should be well conversant with Android phones
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
