HR Recruiter at TIGI HR Solutions
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Executive - Telesales - IT (1-3 yrs)
Post: Tele sales Executive
Location : Rajkot
Experience: 1 to 3 years
Shift: Night Shift (8 to 5)
Skills : Communication Skills
Responsibilities :
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the - extra mile- to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements :
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Brinda Rabadiya
Contact: 9376557310
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
