-A role that offers a breadth of learning opportunities

-Fantastic work culture

-Opportunity within a company with a solid track record of performance

-Opportunity to learn new things and develop yourself

Our client is a mobile application which allow users to get personalized greetings with their company logo, details and product/service information.

The Job

You will be responsible for :

- Answering phones and explaining the product and services offered by the company.

- Contacting existing customers as well as prospective customers using scripts.

- Obtaining customer information and other relevant data.

- Asking questions to the customer and understanding their specifications.

- Resolving queries and issues related to the products and services.

- Making recordings of all the sales phone calls and sales deals.

- Taking and processing product orders in a professional manner.

- Maintaining the database of the customers on a regular basis.

- Suggesting solutions based on customer's needs and requirements.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Candidate :

- You have at least 1 year experience within a Sales Operations / Sales Support or Telesales role IT Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You are adaptable and thrive in changing environments

- You are a self-starter and demonstrate a high level of resilience