Executive - Telesales - Gems & Jewellery (3-30 yrs)
Telesales Executive
- Diploma required
- Minimum 3 years experience in sales (lead generation preferred)
- 2+ years experience telemarketing a plus
- Excellent phone manner and articulation
- Ability to type a minimum of 40 WPM (words per minute)
- Results-driven and willing to work on a commission basis
- Ability to cope with rejection daily.
- Perform script (with necessary adjustments) to ensure consistency of the sales program
- Answer potential clients questions about home improvement projects or goals
- Generate between 5 and 15 sales leads per day
- Set appointments with prospective customers based on our associates- schedules
- Place phone calls to potential clients from our computerized directory
- Maintain computer, telephone and other equipment
- Train other telemarketers when required
- Communicate any problems, concerns or questions to supervisory staff
- Refer customer complaints to the supervisor for quality control
- Communicate respectfully and politely with potential customers at all times
- Calls potential customers to sell [products or services.]
- Shares the selling points for the [products or services.]
- Answers questions about the [products or services.]
- Recommends [products or services] based on their needs.
- Completes orders and notifies the appropriate department.
- Takes detailed call notes and records any feedback.
- Keeps contact and financial information confidential.
- Uses popular telemarketing software.
- Meets or exceeds quarterly sales goals.
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