HR Intern at Mounee Consulting Services
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Executive - Telesales - FMCG (0-3 yrs)
Position : Telesales Executive
Location : Mumbai
Reports to : Tele Marketing Supervisor
Qualification : Graduate
Salary : 3.25 to 5 LPA
Experience : 0-3 Years
Job Description :
Key Responsibilities :
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products
- Asking questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
- Work closely with the internal team for any support
Skills :
- Proven experience as telesales executive or other sales role
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Team player
- Ability to work on high pressure environment
Send your cv or contact me on 7505507525
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