Founder at Big Recruit Consulting
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Executive - Telesales - Contact Center (3-6 yrs)
Job Description- Contact Center Executive
- Main Job Tasks and Responsibilities
- Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
- Provide information to callers about company services and products
- Manage inquiries and record the requests in given forms, software and web portals (training will be provided for software data entry and web portal data entry)
- Manage inquiry sheets in given forms/formats and software
- Should be very much familiar with MS Office and Internet.
- Continued product education to better service customer calls
Skills/Requirements
- One or more years experience of Telesales in a high volume fast, paced environment
- Strong customer service and telesales skills
- Experienced with Web Based Applications and Windows
- Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
- Ability to manage sensitive and critical client information
- Excellent verbal and written communication skills
- Problem solving and decision making skills
- Superior closing skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
