CEO at Looper Development Services Pvt Ltd
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Executive - Telesales - BPO (2-5 yrs)
Role Definition & Requirement :
- Telesales - Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be an experienced, self-driven, and motivated Voice Agent.
Job Description
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided "scripts" when handling different topics
- Will strive towards going beyond the assigned target and achieve the best possible conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
Requirement
- International BPO Experience is a must.
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent), and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively Educational Qualification Requirement
- Minimum Graduate in any stream Desired Experience
- 2 Years of International Outbound Sales experience (US)
- Prior experience in Health Care or Mass Tort Domain Preferred
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