Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Telesales - Ayurvedic Product (1-5 yrs)
- Our client is a product based company that mainly deals with Ayurvedic products such as medicines, supplements, skincare, and baby care products. They are dealing with three kinds of business, categorized as E-commerce, Logistics, and BPO service.
- There are more than 1000 talented people in this company who are working together to achieve great things together.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service, Inside Sales or Telesales role, ideally within the Telecommunications industry.
- Experience covering Healthcare is strong plus.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- You are adaptable and thrive in changing environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
