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19/07 HR
HR at Panacorp Software Solutions

Views:20 Applications:5 Rec. Actions:Recruiter Actions:0

Executive - Telesales (1-5 yrs)

Tamil Nadu Job Code: 335882

Key Responsibilities :

Lead Generation and Prospecting :

- Identify potential customers through lead lists, referrals, and market research.

- Reach out to prospective customers via phone calls to introduce products or services.

- Generate interest and schedule appointments for follow-up meetings or demonstrations.

Sales Calls and Presentations :

- Conduct outbound calls to potential clients to present products or services.

- Explain product features, benefits, and pricing to prospective customers.

- Address customer questions, objections, and concerns effectively.

Sales Conversion :

- Follow up with leads to convert them into customers.

- Close sales deals by negotiating terms, finalizing contracts, and processing orders.

- Achieve and exceed individual and team sales targets and performance metrics.

Customer Relationship Management :

- Build and maintain positive relationships with customers to encourage repeat business.

- Provide excellent customer service by addressing customer needs and resolving issues.

- Maintain accurate and up-to-date records of customer interactions and sales activities.

Sales Reporting and Analysis :

- Track and report on sales performance metrics including call volume, conversion rates, and sales revenue.

- Prepare and submit daily, weekly, and monthly sales reports to management.

- Analyze sales data to identify trends, opportunities, and areas for improvement.

Market Research :

- Gather market intelligence to understand customer preferences, industry trends, and competitive landscape.

- Provide feedback to the product development team based on customer input and market research.

Collaboration with Team :

- Work closely with the sales team to align strategies and share best practices.

- Participate in team meetings, training sessions, and sales strategy discussions.

- Collaborate with marketing and other departments to support sales initiatives.

Compliance and Documentation :

- Ensure all sales activities comply with company policies, legal regulations, and industry standards.

- Maintain accurate and detailed records of customer interactions, sales transactions, and follow-up actions.

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