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23/09 Mehak
HR Executive at Alvineient

Views:23 Applications:17 Rec. Actions:Recruiter Actions:0

Executive - Telesales (1-4 yrs)

Gurgaon/Gurugram Job Code: 345234

Job Title- Tele Sales Executive

Location - Gurgaon ( On-site )

Responsibilities:

Customer Engagement:

- Call existing and potential customers to persuade them to purchase company products and services.

- Use sales scripts provided by the company to drive sales and respond to customer rejections.

Order Management:

- Accurately record details of customers' purchase orders.

- Process all customer purchases accordingly.

Lead Generation:

- Generate promising leads for the outside sales team to pursue.

Customer Account Management:

- Manage customer accounts by ensuring existing customers remain satisfied with company products and services.

- Develop and sustain solid relationships with customers to encourage repeat business.

Product Knowledge:

- Develop in-depth knowledge of company products and services to make suitable recommendations based on customers' needs and preferences.

Target Achievement:

Continually meet or exceed daily and monthly targets concerning call volume and sales.

Requirements:

Technical Skills:

- Proficiency in all Microsoft Office applications.

- The ability to follow scripts.

Sales Skills:

- Strong negotiation and consultative sales skills.

- Excellent organizational and problem-solving skills.

- Effective communication skills.

- Exceptional customer service skills.

Experience:

- 6 months to 2 years of work experience in telesales.

Benefits:

Work Schedule:

- 6 days working with rotational shifts.

- 9-hour shifts.

Compensation:

- Salary up to 35k CTC.

- Incentives 40k+.

- 100rs conveyance per day.

Additional Perks:

- Breakfast/ dinner provided.

- PF/ESI/Medical benefits.

- Same-day selection process.

- Good communication skills are required.

Qualifications: Any qualification.

Experience:

- Fresher eligible when a person is a Graduate, Under Graduate should have experience

- Experience in customer service or sales is preferred.

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