Executive - Telesales (1-3 yrs)
We are looking for a well-spoken Telesales Representative to be responsible for following generated leads and producing sales over the phone.
- The Telesales Representatives responsibilities include contacting potential customers, focus on customer needs and use them to close sales, documenting customer information and purchases and answer questions asked by potential customers
- A successful Telesales Representative will have excellent communication skills as well as strong sales skills. You should be meticulous in keeping records and able to independently handle all aspects of making a sale.
Key Responsibilities:
- Pitch products and initiate sales with potential customers over the phone
- Ask engaging questions customers to keep conversations going
- Listen to the customers' needs and inform them of relevant products
- Create lasting relationships with customers and use them to generate repeat sales
- Gather and document customer information, payment methods and purchases
- Keep up to date on all sold products and packages
- Informing existing customers of new products
- Answer customer questions regarding products
- Meet sales targets
Personal Specification :
- Previous experience in telesales positions
- Excellent verbal and written communication skills
- Creative thinking skills
- Strong sales skills
- Working knowledge of relevant computer software
- Excellent interpersonal skills
- Strong problem solving skills
- Well Spoken
