Executive - Telesales (0-5 yrs)
The Telecalling Sales Executive will be responsible for generating sales over the phone. The ideal candidate will be an excellent communicator, persistent, and able to thrive in a high-pressure environment. This role involves engaging potential customers, understanding their needs, and offering appropriate solutions to close sales.
Key Responsibilities:
- Make outbound calls to potential customers to introduce the company's products/services.
- Answer incoming calls from prospective customers.
- Follow up on leads generated through various sources.
- Understand customer requirements and present suitable products/services.
- Achieve daily, weekly, and monthly sales targets.
- Maintain detailed records of customer interactions and sales activities in the CRM system.
- Provide accurate information about products, pricing, and availability.
- Handle customer objections and clarify any doubts or questions.
- Develop and sustain relationships with customers to encourage repeat business.
- Participate in team meetings and share best practices with colleagues.
- Stay updated on product knowledge, market trends, and industry developments.