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14/02 Nibedita Bose
HR Executive at Keiretsu Advisory Services

Views:2 Applications:2 Rec. Actions:Recruiter Actions:0

Executive - Telesales (0-1 yrs)

Delhi Job Code: 364283

Telesales Executive - Female

- Exp- 0 to 1 Year (freshers can apply)

- Salary - 20 k -25 k ( depends on interview) + performance based incentives

- Target Based Job

Key Responsibilities:

Lead generation:

- Identifying and sourcing potential customers through various channels like cold calling, email campaigns, and existing customer referrals.

Qualifying leads:

- Assessing the needs and potential of each lead to determine if they are a good fit for the product or service.

Sales presentations:

- Delivering compelling product demonstrations and presentations over the phone, highlighting key features and benefits.

Objection handling:

- Addressing customer concerns and objections effectively to move the sale forward.

Negotiation:

- Negotiating pricing and terms to reach a mutually agreeable deal.

Closing sales:

- Securing commitments from customers and finalizing the sale.

Account management:

- Maintaining relationships with existing customers, providing ongoing support, and identifying potential upselling opportunities.

Sales reporting:

- Tracking sales activities and performance metrics, providing regular updates to management.

Essential Skills:

Excellent communication skills:

- Articulating information clearly, actively listening to customer needs, and adapting communication style to different individuals.

Persuasive selling skills:

- Effectively presenting the value proposition of the product or service to convince customers to buy.

Product knowledge:

- Deep understanding of the features, benefits, and applications of the products or services being sold.

Time management:

- Prioritizing leads, managing call schedules, and efficiently working through the sales pipeline.

Resilience:

- Handling rejection and maintaining a positive attitude when facing challenges

Customer service orientation:

- Building rapport with customers, addressing their concerns, and providing a positive experience.

Technical proficiency:

- Familiarity with CRM systems and other sales tools to manage leads and track progress.

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